![]() The number is also listed on your ID card. Just call the toll-free number for your plan below 24 hours a day, 7 days a week, 365 days a year. If you have questions about your health, our 24-hour nurse advice line provides around-the-clock access to a caring and experienced staff of registered nurses. ![]() ![]() We can get someone who can sign or speak your language to help you talk with us or your doctor over the phone or in person. ET, Monday – Friday Interpreter and Translation ServicesĬall the Member Services number for your plan above to ask for help. EST, seven days a week from October 1 to March 31, and Monday – Friday the rest of the year WEST VIRGINIA For questions about how to use your card, call the member help line at 85 (TTY: 711). You can do this online at Healthy Benefits Plus or by calling 85 (TTY: 711). EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year. Once you receive your Humana Spending Account Card in the mail, you must activate it before you can use it. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year Medicare Advantage – Dual Special Needs: 1-83 (TTY: 1-80 or 711) If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions. That’s Health Care with Heart ®! Member Services Phone Numbers The drug discount program applies to medicine not covered by your plan or on your plan’s Drug List of generic and brand-name medicines, also known as a formulary. We try to make it easy to work with us, whether it’s online or over the phone. Humana provides members the ability to receive discounts on certain medications through its drug discount program.
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